4 days ago
We are incredibly proud to announce that our exceptional leaders have successfully achieved the highly honored title of Customer Experience Standard, Release 7.0 certification (COPC). This global recognition reflects their outstanding commitment to providing world-class customer experiences. 🌍
By achieving this prestigious certification, our leaders have not only enhanced their individual skills but also raised our customer experience (CX) standards to a global benchmark by their expertise. This achievement serves as verification of our constant dedication to innovation, lifelong learning, and providing outstanding value to our customers worldwide.
Their accomplishments serve as a source of inspiration, showing others the way forward and treating them as a reminder that there are no boundaries to the desire for excellence. Let's go ABOVE AND BEYOND!
#wearedaythree #ContinuousLearning #copccertified #CustomerServiceExcellenc #CustomerServiceExcellence ... See MoreSee Less
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2 weeks ago
The CS Week Winners Are Here! We are delighted to announce the winners of our Scavenger Hunt, DIY Challenge, TikTok Challenge, and Best Dress Down after a thorough review of our Rockstars' amazing entries. ✨
In the Scavenger Hunt, the Drivers, Police, and Doctors & Teachers team showcased exceptional problem-solving skills and teamwork. The Drivers, Teachers, and Farmers emerged victorious in the DIY Challenge with their innovative and creative creations. The Teachers, Delivery Men, and Soldiers groups captured the judges' hearts in the TikTok Challenge with their entertaining and emotional videos. The Doctors, Teachers (once again), and Delivery Men won Best Dress Down for their stylish and well-coordinated outfits.
Overall, these contests have showcased our Rockstars' capabilities in creative thinking, critical thinking, teamwork, and style, truly going "ABOVE & BEYOND". We are grateful to everyone who participated and helped make CS Week such a great success! #wearedaythree #CustomerServiceWeek #CSWeek2024 #AboveandBeyond #aboveandbeyond2024 #customerserviceexcellence #aboveandbeyond ... See MoreSee Less
2 weeks ago
The CS WEEK 2024 Closing Day was a dazzling display of creativity and teamwork. Our Rockstars transformed into a diverse array of superheroes, from farmers to doctors, showcasing their incredible makeovers and costumes. 🦸
From the thrilling scavenger hunts to the mind-blowing superhero transformations, this week has been an unforgettable adventure for our entire team. Our Rockstars have proven time and again that they are not only customer service experts but also exceptional problem-solvers, creative thinkers, and team players.
As we conclude this remarkable week, we are filled with gratitude for our amazing team and their unwavering commitment to excellence. Their dedication has made CS WEEK 2024 a truly special event. Let's continue to strive for greatness and go "ABOVE AND BEYOND!" #wearedaythree #CSWeek2024 #aboveandbeyond2024 #CustomerServiceWeek #customerserviceexcellence ... See MoreSee Less
3 weeks ago
CS Week Day 5 rolls out the red carpet for our Rockstars, who are indulging in scrumptious Magnum Ice Cream today! But that's not all! 🍦
We honoured each Rockstar by acknowledging their dedication and commitment to going ABOVE & BEYOND.
It was a day filled with joy, recognition, and a touch of sweetness. Cheers to our amazing team! #wearedaythree #CSWeek2024 #aboveandbeyond2024 #MagnumDay #CustomerServiceWeek #customerserviceexcellence ... See MoreSee Less
3 weeks ago
Day 4 of CS Week continues with a thrilling twist! Today, we put our teams to the test in the Poison Box challenge.☠️📦
Based on the item they draw, the group must create and perform a spontaneous business conversation scene. But there's a catch! To truly go above and beyond, they'll need to imagine selling a completely different, imaginary product.
Every participating team has demonstrated exceptional creativity, critical thinking, and teamwork. They performed hilarious comedy skits while also demonstrating their ability to think critically and creatively, collaborate under time constraints, and truly exceed expectations. #wearedaythree #CSWeek2024 #aboveandbeyond2024 #scavengerhunt #CustomerServiceExcellence #AppleDay ... See MoreSee Less