Raymond is the visionary Founder & CEO of Daythree, specializing in strategic management and digital transformation. With a Master of Business Administration in Strategy & Planning and Chartered Accountant credentials, Raymond’s leadership has earned him accolades such as ‘Best Thought Leader’ in 2017 and 2019, and the Technopreneur Excellence Award in 2023.

As President of the Contact Centre Association of Malaysia (2019-2023), he spearheaded constitutional reforms and strengthened governance, enhancing the association’s prominence and fostering robust industry relationships. He also led the publication of Malaysia’s Global Business Services (GBS) Strategy Report for 2022-2027, reinforcing Daythree’s thought leadership.

Raymond’s strategic direction culminated in taking the company public in 2023, marking a significant milestone. Raymond envisions a future where Daythree continues to drive innovation and deliver exceptional value through cutting-edge process automation solutions, solidifying its position as a leader in the global business services landscape.