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CHIEW SIN KWANG
Chief Digital Officer
Chiew is the Chief Digital Officer at Daythree. He leads the organization’s digital strategy by integrating cutting-edge technology into business processes, delivering insight-driven and innovative solutions.
With over 20 years of experience in strategic management and digital transformation, Chiew has a rich professional background. He began his career pioneering digital imagery and 3D animation for Malaysian TV game shows and marketing campaigns for large MNCs and GLCs. He has extensive expertise in CX Lifecycle Management, having set up a CX delivery center with over 900 FTEs for a regional telecom organization and achieving targeted CSAT scores for 23 consecutive months.
At Daythree, Chiew established the Travel, Leisure, and Hospitality CX delivery center. He subsequently lead the Digital Transformation team and founded Daythree’s RPA Centre of Excellence — setting up one of Malaysia’s largest RPA bot farms. Recognized as “Best Digital Transformation Leader” from 2019 to 2021, Chiew’s forward-looking vision and dedication to process automation and blockchain promise a bright future for Daythree.